ORDERING
Mitsuko's jewelry is individually made. So, if your selection is in stock, we will confirm your order by email
or telephone and try our best to send it within 48 hours after payment confirmation.
Also,
if you live in the Sacramento area, you might want to make an appointment to pick up your jewelry at Mitsuko's studio.
If, on the other hand, the jewelry has been sold, Mitsuko will contact you personally
by email about creating a similar piece of jewelry.
GIFT WRAPPING
Complementary
gift wrapping upon request.
PAYMENT
You
can make payment through the internet by using your major credit card - Master Card, Visa, American Express, Discover Card
or PayPal.
PayPal provides our credit card transaction service. We
find the company to be very reliable and secure for credit card verification. You do not have to belong to PayPal to complete
your credit card transaction.
We will also take your personal check
as payment. We will ship out your purchase after verification.
You
can make payment at Mitsuko's Studio by check or cash.
All prices are in U.S. Dollars. We may ask for additional charges or other adjustments. We will inform you of such
charges within two business days for your approval. We will then proceed with your order only with your approval.
DELIVERY
At this time, we ship to street addresses (no PO Boxes) within the United States. We do not ship internationally.
Orders over $400.00 will be shipped free of additional charge with delivery confirmation using 3 to 5 day shipping by
US Postal Service. Please contact us if you want to purchase insurance or to use another delivery service.
For all orders, we will send you tracking numbers by email.
RETURNS
Jewelry created especially for you by Special Order can
not be returned.
The return of jewelry requires prior consent from Mitsuko.
Cash will not be refunded. Credit may be applied toward future purchases. A restocking fee of 15% will be applied.
Additional charges may be applied.
